Maison & Objet, Europe’s leading trade fair for living and interior design, took place at the end of January in Paris. Every year, Light & Living has a beautiful stand where it receives its customers and also takes in concrete orders. This year it was the first time that it used App4Sales on more than 30 iPads at its stand.
After 5 trade fair days and having taken in a considerable number of orders via App4Sales, Light & Living draws its conclusion: we are extremely content with the way the app work
Light & Living is a brand name of Lightmakers, the international manufacturer, importer and wholesaler of lighting and home accessories with one of the largest collections in Europe. It has its head office in Noordwijk (NL), but by now it also has an office and showroom in the south of the Netherlands and in China. Light & Living uses Exact Globe as back office software which links App4Sales to Exact Globe so that the representatives can view all the required information real-time in the app.
At Maison and Objet they worked with App4Sales via an online connection with Exact Globe ensuring that all orders were saved directly within the administration. “Our hostesses hardly needed explanation on the app. With an iPad mini and a Bluetooth scanner they receive the customer and take in the orders simultaneously with the customer”, says Michel Zaat of Light & Living.
After the hostess walks around with the customer on the stand and scans the articles the customer wishes to order within App4Sales, the order confirmation is printed. In App4Sales the customer signs on the spot and the order is processed immediately in the back office. In the upcoming period Light & Living will take in its orders and new customers at various trade fairs using App4Sales. Every sales team is equipped with iPad minis and App4Sales in order to take in orders quickly and without errors and to provide customers with the correct information.
