Synergy Mail Gateway
Register your mail within Exact Synergy automatically
With Synergy mail gateway you can organise all ingoing and outgoing e-mail and document flows, including attachments.
Synergy mail gateway is THE missing link between Exact Synergy and your e-mail system! The software offers you a choice of options: Do you want to register all your e-mail within Exact Synergy? Or do you want to record the e-mail for only a limited number of addresses? Which rules do you want to apply to e-mail registration? When an e-mail address is recognised, the mail can be automatically linked to the customer, employee or project. This enables you to start up a complaints workflow with the e-mail attached as soon as a complaint is received by e-mail. As a user you do not have to install anything on your workstation, because your mail is automatically stored within Synergy, wherever you are working. So you no longer have to do anything manually and can safely work with your webmail.
Within Exact Synergy e-mail optionally results in:
- Document with attachment(s)
- New workflow – Link with project
- New applicant